This Privacy Policy agreement is effective as of: March 11, 2019.

This privacy policy describes your privacy rights regarding Naijakick connect (“we”, “us” or “our”) collection, use, storage, sharing and protection of your personal information. Naijakick.com is owned by Naijakick connect limited, it is a company registered under the laws of the Federal Republic of Nigeria. Is committed to protecting the privacy and security of any identifiable business information you provide us. This Privacy Policy is in accordance with commonly accepted privacy principles and best practices among global regulatory bodies. This Privacy Policy should be read in conjunction with Naijakick connect Terms and Conditions of Use which could be accessed at https://naijakick.com/terms. This privacy policy will help you understand how we use your information and what we do with it. We respect the privacy of our online visitors and registered users (users) as such we will take reasonable steps to protect your information.

  1. Collection of Your Personal Information

Personal information” is defined to include information that whether on its own or in combination with other information may be used to readily identify or contact you such as: name, address, National ID, voters ID, email address, phone number etc.

We collect personal information from Service Professionals offering their services. This information is partially or completely accessible to all visitors using Naijakick connect website, either directly or by submitting a request for a service. Service Professionals and customers are required to create an account to be able to access certain portions of our Website, such as to submit questions, participate in polls or surveys, to request a quote, to submit a bid in response to a quote, and request information. - Service Professionals, when they create and use an account with Naijakick connect, will be required to disclose and provide to us information including personal contact details, personal identification details (National ID, Voters ID etc.) and participate in polls or surveys or feedbacks etc. Such information gathered shall be utilized to ensure greater customer satisfaction and help a customer satisfy their needs. The type of personal information that we collect from you varies based on your interaction with our Website.

Consumers: During the Account registration process and during your usage of Naijakick connect website, we will collect information such as your name, postal code, phone number, email address and other personal information. You also may provide us with your, mailing address, and demographic information (e.g., gender, age, political preference, education, race or ethnic origin, and other information relevant to user surveys and/or offers). We may also collect personal information that you post in your Offer, Profile, Wants, or Feedback, and any comments or discussions you post in any blog, chat room, or other correspondence site on the Website or mobile application, or any comments you provide during dispute resolution with other users of the Website.

Service Professionals: If you are a Service Professional and would like to post any information about yourself, we will require you to register for an Account. During the Account registration process, we will collect your business name, telephone number, address, zip code, a description of your services, a headline for your profile, first and last name, and email address. Other information may also be required to be provided to us whilst you avail and use our website or application. In addition, you are required to, provide other content or information about your business, including photographs of your past project. We also may collect payment information, such as credit card information, from you if the needs arise for any clarification.

Background/ Information Verification: The Service Professional acknowledges that as part of the on-boarding process, the Company may undertake background verification checks of the Service professional by verifying the personal details provided to us with our sophisticated technology to authenticate inter alia the genuineness and competency of the Service Professional.

Naijakick connect reserves the right to record the conversations between service professionals and consumers facilitated by us through the messaging/chat mechanism on the platform to safeguard the privacy of consumers and service professionals. All the chat/messaging logs can be used to but not limited to monitor and prohibit abuse, safeguard the rights of consumers and service professionals, resolve disputes. If we deem it necessary, in our sole and absolute discretion, we may also ask for and collect supplemental information from third parties, such as information to verify any identification details you provide during registration.

  1. COLLECTION OF AUTOMATIC INFORMATION, USE OF COOKIES AND OTHER TRACKING DEVICES

A cookie is a small file stored on user's computer hard drive containing information about the user. The cookie helps us analyse web traffic or informs you about your use of a website. Cookies allow web applications to respond to you as an individual, tailoring its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. When you visit the Website, we may send one or more cookies (i.e., a small text file containing a string of alphanumeric characters) to your computer that identifies your browser.

We use cookies, web beacons, and other tracking technologies to collect information about your use of our Website and Services, such as your browser type, your ISP or operating system, your domain name, your access time, the URL of the previous website you visited, your page views, your IP address, and the type of device that you use. We also track how frequently you visit our Website and use our Services. We use this information (including the information collected by our third-party service providers) for Website analytics (including to determine which portions of our Website are used most frequently, what our users like/do not like), to assist us in determining relevant advertising (both on and off our Website), to evaluate the success of our advertising campaigns, and as otherwise described in this policy. Currently, we do not honour browser requests not to be tracked. We may obtain your device ID, which is sent to Naijakick connect servers and used in fraud prevention efforts.

Some of these cookies may be connected to third-party companies or websites. The terms of use of such cookies are governed by this Policy and the privacy policy of the relevant third party company or website. For example, Google measures the performance of advertisements by placing cookies on your computer when you click on ads. If you visit the Website when you have such cookies on your computer, we and Google will be able to tell that you saw the ad delivered by Google. The terms of use of these cookies are governed by this Policy and Google's Privacy Policy.

Disabling Cookies. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you disable cookies, you may be prevented from taking full advantage of the Website because it may not function properly if the ability to accept cookies is disabled.

  1. THIRD PARTY DATA POLICY

A. As a rule, we do not share with third parties any Information that is not publicly available on Naijakick connect except in the following circumstances:

  • With other companies who have an agency, partnering or co-branding relationship with Naijakick connect but agree to protect Information to the same standard as maintained by Naijakick connect such as our payment gateway; Naijakick connect integrates Paystack as its online payment gateway (one of the best payment gateway across the country) to manage all the transaction carried out on our website
  • From time to time, there may be third parties who provide competitions or other benefits to you through Naijakick connect and request to collect Information. In the event this happens, we will require those third parties to protect the Information to the same standard as maintained by Naijakick connect;
  • Where we may be required by law to do so;
  • Where you have a representative such as an auditor or lawyer who is authorized by you to receive such Information; or
  • Where, in our reasonable opinion, there is threat to our interests (such as customer fraud) or where there is a possibility of harm to others.

B. Where your information appears in a publicly available portion of an advertisement or business listing published with Naijakick connect or is otherwise publicly available, we may also use that information for publication in other media or with other third parties such as our partners, associates and affiliates but we will take reasonable steps to make sure any such party uses the information for prudent and legitimate purposes.

 

4. How we Use your Information

We collect your personal information and aggregate information about the use of our Website and Services to better understand your needs and to provide you with a better Website experience. Specifically, we may use your personal information for any of the following reasons:

  • To provide our Services to you, including registering you for our Services, verifying your identity and authority to use our Services, and to otherwise enable you to use our Website and our Services;
  • For customer support and to respond to your inquiries;
  • For internal record-keeping purposes;
  • To process billing and payment, including sharing with third party payment gateways about Website;
  • To improve and maintain our Website and our Services (for example, we track information entered through the "Search" function; this helps us determine which areas of our Website users like best and areas that we may want to enhance; we also will use for trouble-shooting purposes, where applicable);
  • To periodically send promotional emails to the email address you provide regarding new products from Naijakick connect, special offers from us or other information about us that we think you may find interesting;
  • To contact you via email, telephone, social media or, where requested, by text message, to deliver certain services or information you have requested;
  • For Naijakick connect market research purposes, including, but not limited to, the customization of the Website per your interests;
  • We may use your demographic information (i.e., age, postal code, residential and commercial addresses, and other various data) to more effectively facilitate the promotion of goods and services to appropriate target audiences and for other research and analytical purposes;
  • To resolve disputes, to protect ourselves and other users of our Website and Services, and to enforce our Terms of Use;
  • We also may compare personal information collected through the Website and Services to verify its accuracy with personal information collected from third parties; and
  • We may combine aggregate data with the personal information we collect about you.
  • From time to time, Naijakick connect may use personal information for new and unanticipated uses not previously disclosed in our Privacy Policy. If our information practices change regarding information previously collected, Naijakick connect shall make reasonable efforts to provide notice and obtain consent of any such uses as may be required by law.

 

  1. How Secure is your personal information?

All users of this platform are expected to protect their accounts against unauthorized access to their password and computer. You are to sign out of your account after each entry.

However, we assure you of safety about all the information provided to us including your personal details, proof of identity, your credit card number- which you provide us when making payment for subscription or otherwise. To ensure the confidentiality of your information, we use security technology and procedures that are regularly reviewed and updated. With a reasonable level of certainty, we wish to state that your credit card information is safe with us and free from the use of any external party apart from our payment gateway. If you protect your card information from a third party, we indemnify you of any loses made on the part of using your credit card on our platform. Naijakick connect doesn’t have access to your credit card information during transaction, we don’t even see it.

  1. What are your rights?

If you are concerned about your data, you have the right to request access to the personal data which we may hold or process about you, please contact us at privacy@naijakick.com. You have the right to require us to correct any inaccuracies in your data free of charge. Note that you may be required to provide proof of identity or make statements for security reasons.

  1. Privacy Policy Updates

This policy is current as of the effective date set forth above. We reserve the right to modify or amend this Privacy Policy at any time and for any reason, and such modifications will be effective immediately upon posting the modified Privacy Policy to our website. Any material changes to this Privacy Policy will be posted prior to implementation. Questions regarding this policy should be emailed to privacy@naijakick.com

 

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